Why are you charging shipping in the pledge manager?
By calculating and charging shipping after the campaign, we’ll be able to get you a more accurate (and hopefully lower) shipping rate on your final pile of rewards. It’s the way a lot of Kickstarter campaigns are being run now, and it seems to work better for everyone.
Last updated: October 07, 2025 17:48
Can I use a fulfillment service to get a package to my country?
We’ve heard that this is a thing, and, If you wish, you may choose to use a fulfillment service. This allows you to pledge for the project and then provide us with a U.S. address for the delivery of your rewards. Forwarding from the fulfillment service, as well as any local fees, is your responsibility when using a fulfillment company.
Last updated: October 07, 2025 17:48
Can I pay extra to upgrade to a faster service like DHL or UPS?
If you would like to pay extra to upgrade your shipment to a faster carrier like DHL or UPS, contact us! We may be able to set something up for you. Regular USPS shipping can take a while to some countries, and I know some of you have asked about this.
We occasionally use these services anyway, for instance, when we’re shipping a big box with lots of books, like the All the Epic set. Basically, if you want a specific shipping service, talk to us. We should be able to work with you to give you a quote.
Don’t just post in the comments, though, actually message us! Sometimes things get lost in the comments, no matter how hard we try. Thank you!
Last updated: October 07, 2025 17:48
What happened to the medals and pins you usually do?
This campaign is all books and flat things that ship well with books. The pins and medals currently available are for sale on our everyday online shops at Topatoco.com and www.girlgeniusart.com.
In addition, we’ve started doing separate Kickstarter campaigns for special campaign medals and new pins, and it’s worked out very well so far! We’re just finishing up fulfillment on the first one, and planning the next. We’ll make a lot of noise when we launch!
Last updated: January 19, 2026 16:42
What happened to the "Art Aficianado" reward category?
We have a new web site dedicated to selling our original art! It’s at www.girlgeniusart.com . I hope to get more pages posted there soon!
Last updated: October 07, 2025 17:48
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.